These terms govern your use of getshiloh.com and the Shiloh iOS app, which are operated by Shiloh App LLC.
By creating an account or using the Service, you agree to these terms and to our Privacy Policy at getshiloh.com/privacy. If you do not agree, do not use the Service. "Service" means getshiloh.com, the Shiloh iOS app, and everything they offer. "Shiloh," "we," and "us" mean Shiloh App LLC, a Texas limited liability company.
Eligibility and age. You must be at least 13 years old. The Service is designed for college and university students. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these terms on your behalf, and only that parent or guardian may enter into a paid subscription.
Children under 13. The Service is not directed to children under 13, and we do not knowingly permit children under 13 to create accounts. If we learn that a user is under 13, we will terminate the account and delete the associated information.
Capacity and authority. By using the Service, you represent that you have the legal capacity to enter into these terms, that you are not barred from using the Service under applicable law, and that if you are accepting these terms on behalf of an institution or organization, you have the authority to bind that entity.
Sanctions and export compliance. You may not use the Service if you are located in, or are a national or resident of, a country or region subject to comprehensive U.S. sanctions, or if you appear on any U.S. government restricted-party list.
Your account. You sign in through Google, Microsoft, or Apple. You are responsible for activity on your account and for keeping your sign-in provider account secure. Give us accurate information, including your school. One person per account; do not share or sell access. Tell us promptly if you suspect unauthorized use.
Shiloh organizes your semester. It extracts deadlines and grading rules from syllabi, calculates grades and GPA, syncs calendars, and sends reminders.
AI output can be wrong. Deadlines, grading weights, and grade calculations are generated by AI and may be incomplete, misread, or inaccurate. The syllabus and your instructor are the source of truth. You are responsible for checking every deadline and grade against your official course materials. We are not responsible for missed deadlines, grades, or academic outcomes resulting from reliance on the Service.
Academic integrity. Shiloh is a study and organization tool. You are responsible for following your school's honor code and your instructors' policies, including any rules on AI tools.
Not affiliated with any school. Shiloh is independent. It is not endorsed by, or a representative of, Lone Star College or any other institution. It is not a school system, and nothing you upload to Shiloh is an official record.
Availability. We work to keep the Service running, but do not guarantee uninterrupted or error-free access. We may change, add, or remove features.
Plans. Tier 1 (semester organization) is $6.99 per month. Prices are in US dollars and exclude any taxes we are required to collect. Features and limits for each plan are described in the app and may change.
Free trials. New users may receive a free trial. The trial length and any conditions are shown when you start it. The trial period is 14 days, except that new users who start a trial during the start-of-semester specials (August 1 to 31 and January 1 to 31) receive a 21-day trial. If a trial converts to a paid plan, we start charging at the end of the trial unless you cancel first. We allow one trial per person.
Billing and renewal. Subscriptions renew each month automatically until canceled. Payments are processed by Stripe. You authorize us to charge your payment method on each renewal.
Canceling. You can cancel anytime in the app or the Stripe customer portal. Cancellation takes effect at the end of the current billing period, and you keep access until then.
Refunds. Fees are non-refundable except as required by law or when we issue a refund at our discretion for a duplicate, erroneous, or accidental charge.
Price changes. We may change prices with at least 30 days' notice. If you do not cancel before the change takes effect, the new price applies at your next renewal.
Ownership. You keep ownership of what you upload ("Your Content"). You give Shiloh a limited, worldwide, non-exclusive license to host, process, analyze, transform, and display Your Content, including by sending it to our AI and infrastructure providers, only to operate and improve the Service for you and to enforce these terms.
You need the right to upload it. Before you import flashcards, upload notes or photos, or record a lecture to make study material, you must confirm that you have permission to use it. Only use content you have the right to use. Syllabi, lecture slides, textbook pages, and flashcard sets from other apps or other students may be protected by copyright or by your instructor's or school's policies, and you are responsible for following those rules. This includes text you paste into Study: only paste text you have the right to study from. Study keeps the questions and short quotes it builds from your text, not the full text you pasted.
Sharing flashcards. You can share flashcard decks with other Shiloh users under your username. Handmade decks can always be shared. Where public sharing is turned on, decks made from your notes, from lectures, or from imported files can be shared too. Shared decks show your username and their cards to other users, and anyone can copy a shared deck into their own account. Only a deck's flashcards are shared, never your study guide. Before you share, you confirm that you have the right to share the flashcards. Shiloh may hide or remove shared decks, and restrict sharing for accounts that break these rules or receive valid copyright complaints.
Feedback. If you send us feedback or ideas, we may use them without owing you anything.
You agree not to:
Calendar and sign-in integrations. If you connect Google or Microsoft services, you also agree to their terms. You can disconnect at any time. We are not responsible for changes or outages at those providers.
Third-party services and AI providers. The Service depends on third parties, including AI, hosting, payment, and email providers. We are not responsible for their acts or outages, though we remain responsible for how we use your information as described in the Privacy Policy.
Educational institutions that wish to deploy Shiloh for their students under a formal agreement should contact us at help@getshiloh.com to execute a separate institutional license agreement and Data Processing Agreement. In the event of a conflict between these terms and an executed institutional agreement, the institutional agreement governs as to that institution and its students.
Some users of the Service are enrolled in dual-credit programs and may be under 18. If you are under 18, you may use the Service only in connection with your enrollment at a participating institution and subject to Section 1. A parent or legal guardian may contact us at help@getshiloh.com to request access to or deletion of your account information. Shiloh does not use any user's information for targeted advertising, regardless of age.
The Service is provided "as is" and "as available." To the fullest extent the law allows, Shiloh disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that AI output, deadlines, grades, or transcripts are correct, or that the Service will be uninterrupted or secure.
Limit of liability. To the fullest extent the law allows, Shiloh and its owners, officers, and contractors are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost grades, lost data, missed deadlines, lost profits, or lost opportunities. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid Shiloh in the 12 months before the claim or $100.
Some places do not allow certain exclusions or limits, so parts of this section may not apply to you, and you keep any rights the law does not let us waive.
Indemnity. You agree to defend and indemnify Shiloh against claims, losses, and costs (including reasonable attorneys' fees) arising from Your Content, your breach of these terms, or your violation of law or anyone's rights.
Termination. You may stop using the Service and delete your account at any time. We may suspend or end your access, with or without notice, if you break these terms, create risk or legal exposure, or if we discontinue the Service. Sections that by their nature should survive (content licenses you granted for completed processing, disclaimers, liability limits, indemnity, and dispute terms) survive termination.
Governing law. Texas law governs these terms, without regard to conflict-of-law rules.
Informal resolution first. Before filing a claim, contact us at help@getshiloh.com and try to resolve it for 30 days.
Binding individual arbitration. Except for the carve-outs below, any dispute that is not resolved informally will be decided by binding arbitration administered by the American Arbitration Association under its consumer rules, on an individual basis. You and Shiloh waive the right to a jury trial and to bring or join a class, collective, or representative action. Either of us may bring a claim in small claims court, and either of us may seek a court order to stop misuse of intellectual property or unauthorized access to the Service. Any court case will be brought in the state or federal courts in Montgomery County, Texas.
Opt out. You may opt out of arbitration and the class waiver by emailing help@getshiloh.com within 30 days of first accepting these terms, with your name and account email.
If you use the iOS app. These terms are between you and Shiloh, not Apple. Apple has no obligation to provide maintenance or support for the app. If the app fails to meet any applicable warranty, you may tell Apple, which may refund the purchase price, if any, and Apple has no other warranty obligation. Apple is not responsible for your claims about the app, including product liability, legal or regulatory compliance, consumer protection, or intellectual property claims. You represent that you are not located in a country under a U.S. embargo or on a U.S. list of prohibited parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You must also follow the terms of any third-party services you use with the app.
Changes. We may update these terms. We will give at least 30 days' notice of material changes by email or in the app before they take effect. If you continue using the Service after that, you accept the new terms; otherwise, you can cancel and delete your account.
General. These terms and the Privacy Policy are our entire agreement with you. If a part is unenforceable, the rest stays in effect. Our not enforcing a right is not a waiver. You may not assign these terms; we may assign them in a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control (force majeure), such as outages of infrastructure providers, natural disasters, or acts of government.
Shiloh App LLC
Email: help@getshiloh.com
Website: getshiloh.com